The jacuzzi in my building is having issues. Again.


It will be unavailable from 9-5 today, says management [UPDATE: They added an extra day for “maintenance”].


The steam room has already been non-working for a week.


The gym has treadmills that have TVs attached to them. The TVs have never worked.


“First world problems,” you’d say. “There are kids starving in Africa!”


I agree.



But problems, nonetheless.


This isn't about the level of the problems. It’s about the fact that the problems exist, and that they CONTINUE to exist, and no heads are being shoved into the guillotine as a result.


THAT is the problem.


If there were an effective leader here, or if I were running the building, I’d tell the person in charge of every problem that they have ___ hours to get it fixed or they’d be replaced.


I guarantee you things would get fixed faster that way, than they do now.


No more stories about who can’t do what, what equipment pieces are missing, or how long something always takes.



Demands and standards create urgency.



When there are no demands, and no standards, you get incompetence.



I’ll explain what I mean another way, by turning it around on you. Yes, you.


What problems – little nagging things that need to be addressed, and which you KNOW about – do you allow to continue existing?


The junk in the trunk of your car that needs to be dropped off at Goodwill.

The clothes in your closet that need to be put on hangers.
That formatting mistake on your website that’s been sitting there for 3 weeks.
The person with a small-but-bothersome bad habit that you haven’t corrected.


These eat up space in your subconscious.


They slow you down.


They weigh just enough on your mind to drain your energy when you most need it.


Not so much because they exist.


Because you are allowing them – and you know that you don’t have to.


That’s what’s dragging you down.


It’s looking in the mirror and knowing that you are allowing something to exist that you need not allow to exist.


This, we call “sanctioned incompetence.”


Sanction: give official permission or approval for.


Things are not right, and you’re ok with them being this way.


This is a crime against success.


One of the most important things I do as a coach is help you “define the problem.”


You see, we all have problems. But we are only vaguely aware of them. We don't go into details and get exact numbers, specific descriptions, and get clear on what needs to or should happen.


Thus, we can’t fix the issue. So we let it slide.


Again.


Sanctioned incompetence.



In the Strategy part of our 4-part framework, we will clearly define every area of your life that needs to be improved on. Not just the “what” — but the “who,” “why,” “when” and “how” as well.


Join: http://www.WorkOnYourGameUniversity.com/apply
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