
Today I’m talking about how service businesses mess things up. I had a real situation with a guy who had a chance to do a job for me but he dropped the ball over and over again. I was ready to pay him, but he kept being slow, unclear, and unprofessional. If you run a service business, this is a warning. I’m breaking down exactly what he did wrong so you don’t make the same mistakes and lose money like he did.
Show Notes:
[07:31] #1 An artist is just your technical skill and if the business is not in order, you don't get as many opportunities to do the technical thing.
[11:16] #2 Being an entrepreneur is much more about marketing, management, operations, communications and systems.
[20:16] #3 Get with someone who understands the marketing, the systems, the processes, the strategies, the entrepreneurship.
[23:19] Recap
Episodes Mentioned:
3277: The 3 Tools Of Professional Service Entrepreneurship [ https://soundcloud.com/drebaldwin/3277-the-3-tools-of-professional-service-entrepreneurship ]
1855: How To Give Amazing Customer Service [ https://soundcloud.com/drebaldwin/1855-how-to-give-amazing-customer-service ]
2013: The SAME Things, The SAME Way, EVERY Time [ https://soundcloud.com/drebaldwin/2013-the-same-things-the-same-way-every-time ]
---
Work With Dre
You don't need more information. You need the right eyes on the problem.
The Game Session
Bring one real business problem. We'll work it. Three people. 60 minutes. Direct coaching with Dre.
http://www.WorkOnYourGame.com/game
Power Presence
Having authority and communicating authority are two different things. Power Presence helps leaders embody and communicate competence, confidence, and authority so their message lands the way they intend.
http://www.PowerPresenceProtocol.com
Measure Your Execution
You know what to do. The question is whether you're consistently doing it. Measure your execution and find out where you stand.
http://WorkOnMyGame.com
Get The Daily Game
One practical lesson from Dre every day on mindset, strategy, systems, accountability, leadership, and execution. No fluff. Just game.
http://WorkOnMyGame.com

#WorkOnYourGame