#3358: How Service Businesses & Entrepreneurs Drop The Ball
Today I’m talking about how service businesses mess things up. I had a real situation with a guy who had a chance to do a job for me but he dropped the ball over and over again. I was ready to pay him, but he kept being slow, unclear, and unprofessional. If you run a service business, this is a warning. I’m breaking down exactly what he did wrong so you don’t make the same mistakes and lose money like he did.
Show Notes:
[07:31] #1 An artist is just your technical skill and if the business is not in order, you don't get as many opportunities to do the technical thing.
[11:16] #2 Being an entrepreneur is much more about marketing, management, operations, communications and systems.
[20:16] #3 Get with someone who understands the marketing, the systems, the processes, the strategies, the entrepreneurship.
[23:19] Recap
Episodes Mentioned:
3277: The 3 Tools Of Professional Service Entrepreneurship [ https://soundcloud.com/drebaldwin/3277-the-3-tools-of-professional-service-entrepreneurship ]
1855: How To Give Amazing Customer Service [ https://soundcloud.com/drebaldwin/1855-how-to-give-amazing-customer-service ]
2013: The SAME Things, The SAME Way, EVERY Time [ https://soundcloud.com/drebaldwin/2013-the-same-things-the-same-way-every-time ]
Next Steps:
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Execution is not a talent.
It is a standard.
If your results don’t match your ability, something in your approach is out of alignment.
Most people do not have a motivation problem.
They have a consistency problem.
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Learn more:
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Dre "DreAllDay" Baldwin
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