There’s a human touch that you should not forget about because it will greatly harm your business. In this class, you’re going to learn why people matter more than the process.

Show Notes:
[06:41] 1) Be a human being first.
[10:19] 2) People get into automation to the point of eliminating all possible human contact.
[13:52] 3) Doing things that don’t scale is what separates you from everyone who is focused on the process.
[18:09] 4) Treat everyone you meet is as if they have a sign hanging around their neck.
[19:32] Recap